What’s the secret to great property management?


There’s a big difference between an average property management experience and a great one. But sometimes it can be hard to pin down exactly what the distinction is.

We’d argue great property management comes down to one simple word. And that word should drive every element of the property management experience.

That word? Well it’s ‘proactive’. Because when you have proactive property managers looking after an asset, everything goes to plan, no box is left unticked, each party feels valued and respected, and the property is looked after well.

Yes, the secret to great property management is being proactive, and it plays out in every aspect of looking after an asset.

Proactive policies and procedures

It may not sound glamorous, but proactive policies and procedures underpin a great property management experience.

These ensure nothing is overlooked when it comes to selecting the right renters and tending to the property as needed.

Proactive policies and procedures guarantee:

  • Renters are properly screened and reference checked
  • The property is inspected regularly
  • Repairs and maintenance are carried out when needed in a timely manner
  • All relevant rental laws are adhered to and the rights of all parties are protected

Proactive inspections

Routine inspections ensure the property remains in the condition it should, and contrary to popular belief, these inspections aren’t just about checking the house is being looked after by the renter.

Instead, a proactive rental property inspection is designed to flag any minor maintenance issues before they become a major problem.

They also help forge a great working relationship with renters. This helps protect the value of the investment and ensures the property has good residents in place who will stay longer.

Proactive maintenance and repairs

Proactive maintenance and repairs protect a property’s value in the short and long-term. They also help property owners secure good renters who are likely to stay longer.

As mentioned above, a great property manager will identify small maintenance issues before they become major repair problems, and will proactively deal with any issues in the interests of the property, the renter and the owner.

Proactive communication

Proactive communication might be last on the list here, but it ranks as one of the most important elements of a great property management experience.

When the property manager proactively communicates with the owner, the renter and any tradespeople it ensures everyone is on the same page.

It also helps establish solid working relationships where each party feels valued and understood.

And when all parties In the rental process feel appreciated, that’s when you get great outcomes for a rental property, with good renters who will look after your property for the long-term.

How we can help

Our experienced property managers pride themselves on establishing great relationships with both rental occupiers and owners.

We manage every property as if it were our own and you can learn more about our property management services here.

Alternatively, if you are looking to rent a property, you can view the properties we currently have available here.